Customer Support
Mon-Sun, 11am-8pm EST, (407) 403-5632
NO contract , NO Sign Up Cost
New Hotel Sign up

What will happen after I sign up? Here's how it works:

Note:If you signed up but haven’t heard from us yet, don’t worry — we’re still reviewing your information and will be in touch soon.

Will I be able to update my registration details at a later date? Once you’ve registered with us, you can update your details at any time. For example, if you add a new facility or if you want to tell us more about the area – you can add this information whenever you want to.
What kinds of photos should I provide? When you sign up, we ask you to provide photos of your space. This is because we know our guests love browsing through photos when looking for a place to stay. We recommend that you provide photos that showcase both the inside and the outside of your property. Even if you don’t have professional photos – photos with a smartphone will still give your guests a good impression of the space.
When will my property go online? Once you’re all signed up and we’ve reviewed your information, we’ll send you an email with next steps for getting your property live on
Do I have to confirm all of my bookings? You don’t need to confirm any of your bookings. When a customer books a stay at your property, it is instantly confirmed online. This gives you the convenience of not having to check every request from every potential guest.
What happens if a guest cancels? If a guest booked through our booking platform, cancellations are processed by us based on the cancellation policy shown on their reservation and it will be communicated and confirmed with the hotel. At any given point, hotel can always accept cancellations directly in case the guest contacts them.
How do guests pay for their bookings? If a guest booked through our booking platform, guests will pay the hotel directly for the booking based on the Rate Plan they select during booking and guest payment information is provided during booking.
What happens if a guest doesn't show up (a no-show)? The hotel charges the guest for a no-show based on the rate plan of that reservation.
What happens if my property is damaged by a guest? Villa, apartment, vacation home and chalet owners can request security deposits from guests. Deposits help cover any potential damage caused by a guest, and also offer some reassurance that your property will be treated respectfully. Other kinds of properties might be covered by insurance.